HOPEX Business Process Management features
Intuitive business process management capabilities
Fast-track process modeling.
Accelerate business process management with HOPEX.
Business process modeling
Save time documenting your processes
- Intuitive Modeling Engine: Use best-in-class diagramming for business process modeling and customer journey mapping.
- Automation: Use automatic features (initialization, auto-layout) to accelerate process modeling.
- BPMN 2.0: Adopt a standardized approach to represent business processes, making them easier to understand and communicate.
Business process governance
Manage your processes, organization, applications, and risks in a single repository
- Single source of truth: Gather all business process data in one place.
- Multiple perspectives: Connect business processes to organizational structure, business applications, data, and risks.
- Gap analysis: Compare varying process versions to quickly identify changes.
Collaboration
Improve team efficiency and communication
- HOPEX 360: Publish and share business process information on our license-free web portal.
- Workflow: Set up validation workflow and notifications to improve collaboration.
- Microsoft Teams: Leverage MS Teams workspaces to share business process data and foster collaboration.
Business process simulation
Simulate process scenarios based on time, cost, and resources
- Analysis: Use statistical models to simulate time and cost parameters and get reports to analyze process performance.
- Improvements: Leverage insightful graphical representations to easily spot areas for improvement and share results.
- What-If: Enhance your business processes by running multiple simulation scenarios to select the optimal option.
Customer journey mapping
Deliver best-in-class experience
- Customer satisfaction: Evaluate touchpoints based on a set of criteria at different times to assess client satisfaction.
- Contribution: Understand how business processes, IT systems, and supporting capabilities contribute to improving customer satisfaction.
- Design: Identify and refine business processes that need to evolve to improve customer satisfaction.
Risk management
Embed risk and compliance management within your process design
- Risk mapping: Directly map risks on your process models and connect them to operations and entities.
- Risk assessment: Perform risk assessments by impact and likelihood and identify areas of concern.
- Risk mitigation: Define mitigation strategies by implementing necessary controls.
Business continuity management
Minimize disruptions using strategic continuity planning
- Business impact assessment: Identify your critical business processes by conducting BIA.
- Continuity plans: Design, document and centralize business continuity plans.
- Testing: Conduct continuity tests under various scenarios to refine resilience strategy.
A collaborative, automated, and data-driven platform
Speed up your business process management projects with our SaaS BPM secure platform, ensuring consistency, scalability, and a high return on investment. The HOPEX platform brings your teams together in a collaborative workspace with a single repository supported by AI automation and analytics capabilities.
Collaborative workspace
Ease teamwork and communication by connecting all the business and risk teams in one BPM tool.
Data-driven decisions
Make well-informed decisions to improve business processes with robust analytics and dashboards using consolidated data stored in your repository.
Automated features
Accelerate projects and time-to-value with generative AI/ML and automatic modeling features.