Related information
Remote access
To improve diagnosis, MEGA Support may propose you to perform a remote access to your client by the internet.We currently use the Netviewer software (http://www.netviewer.com/).
By experience, Netviewer works in 98% of environments.
You can Join a Netviewer session.
Netviewer client 6.2 (6.2.0.1738) (English) - EXE
Netviewer client 6.2 (6.2.0.1738) (English) - EXE (1.67 MB)